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GRI 418 Customer privacy
ADSR90531
Comments on the above GRI disclosure
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The reproduction and distribution of materials produced by GRI for information and/or use in preparing a sustainability report may not be reproduced, stored, translated, or transferred in any form or by any means (electronic, mechanical, photocopied, recorded, or otherwise) for any other purpose without prior written permission from GRI
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Protection of customer privacy is a generally recognized goal in national regulations and organizational policies. As set out in the Organisation for Economic Co-operation and Development (OECD) OECD Guidelines for Multinational Enterprises, organizations are expected to ‘respect consumer privacy and take reasonable measures to ensure the security of personal data that they collect, store, process or disseminate’.
To protect customer privacy, an organization is expected to limit its collection of personal data, to collect data by lawful means, and to be transparent about how data are gathered, used, and secured. The organization is also expected to not disclose or use personal customer information for any purposes other than those agreed upon, and to communicate any changes in data protection policies or measures to customers directly.
This disclosure provides an evaluation of the success of management systems and procedures relating to customer privacy protection.
Fiche technique
| Pays | France: Nord de la France, Île-de-France, France : Sud-Ouest, Auvergne-Rhône-Alpes & Bourgogne-Franche-Comté, France - PACA, Austrie, Autres Pays francophones, Autres Pays anglophones, Canada atlanthique |
| Secteur | Tous |
| Domaines d'intervention | Responsabilité sociétale |
| Intervention | Conseil |
| Satisfaction client | |
| Qualification professionnelle | |
| Empreinte carbone | |
| Prix | |
| Langue | Anglais |