GRI 203 Indirect economic impacts View larger

GRI 418 Customer privacy

ADSR90531

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Protection of customer privacy is a generally recognized goal in national regulations and organizational policies. As set out in the Organisation for Economic Co-operation and Development (OECD) OECD Guidelines for Multinational Enterprises, organizations are expected to ‘respect consumer privacy and take reasonable measures to ensure the security of personal data that they collect, store, process or disseminate’.

To protect customer privacy, an organization is expected to limit its collection of personal data, to collect data by lawful means, and to be transparent about how data are gathered, used, and secured. The organization is also expected to not disclose or use personal customer information for any purposes other than those agreed upon, and to communicate any changes in data protection policies or measures to customers directly.

This disclosure provides an evaluation of the success of management systems and procedures relating to customer privacy protection.

 

Data sheet

Country Northern France, France : Île-de-France, Sudwesthern France, France : Auvergne-Rhône-Alpes & Bourgogne-Franche-Comté, France - PACA Region, Austria, Others french speaking Country, Others Country english speaking, Canada - Atlantic region (NB,NF,NS,PEI)
Area All
Areas of intervention Social responsability
Solution Consulting
Customer Satisfaction
Professional qualification
Carbon footprint
Price
Language English